How much do you charge?

I price according to the requirements of the assignment. I do this because photographic work can vary so much. If a set needs to be built and extensive retouching work required this will be more expensive than a simple head and shoulders portrait for a business. Consequently, I don’t believe that it’s fair either to me or to you if I have a pricing structure that is rigid and doesn’t take actual needs into account. All pricing is upfront and will clearly state an overall price without hidden extras. I am also a member of CAPIC (The Canadian Association of Professional Image Creators) where we take pride in charging industry standard rates that are fair and do not devalue professional photographers. Rest assured that I deliver excellent value considering the quality and will take budget into consideration.

Do we receive a contract at the time of booking?

Yes. All terms and conditions are clearly stated and a clear, plain English contract provided, so we both know how we stand.

Are you insured?

Yes. I am commercially insured and have liability coverage up to $2,000,000. If you require special insurance that goes beyond my coverage, my insurance plan can be amended accordingly.

Do you do location work?

Yes. I am mainly set up for location work and have a full portable studio lighting kit that can be set up anywhere. Up a mountain. Not a problem!

Do you have a studio?

No. But I do have access to some of the best studios and professional equipment in Vancouver. The cost varies depending on the time required to rent out studio space and what kind of specialized lighting equipment is required for the shoot. This is discussed at the time of booking.

Do you do retouching?

I do my own basic retouching, but if an image is beyond my capabilities I will let you know. I have a network of professional retouchers that I am happy to put you in contact with if you require their specialized services.

How long does it take to get our pictures?

This is dependent on the level of post production required. Sometimes, I have supplied images 24 to 48 hours after a shoot. This may have a premium though. Generally images are supplied within five working days, but you will be advised at the time.

How do we get our images?

All images are supplied electronically and sent via ftp or by email. I also provide access to a private online client gallery where you can select the images of your choice from the shoot. At an additional charge, images can be supplied on CD or DVD. Please note that files transferred via ftp are included once within the cost and additional transfers may incurred extra charges.

Do we own the copyright of our pictures?

The copyright belongs to the photographer, Spencer Kovats. This means that unless clearly specified in a contract, images are provided to you on a licensed basis. This can be negotiated at the time of booking and is flexible.

What does a ‘license’ mean?

A license is a contract that specifies the terms of usage for an image or images. This may be for an indefinite period or less. This is discussed at the time of booking.

When do I need to pay?

New clients will be issued a proforma invoice which means that full payment is required upfront. The second time will be a 50% proforma invoice with the balance payable after 30 days from the date of invoice. The third and subsequent time will be 30 days from the date of invoice. Please note, that all terms and conditions are provided prior to booking on request.

Do you have a cancellation/postponement policy?

Yes, this is outlined in the Terms and Conditions contract and will be discussed at the time of booking.

How long do you retain the files?

Images are considered live for the duration of one month after dispatch. This means that if you require additional downloads from this website, you are free to do so for one month. After a month images are moved to archive and a charge will be made for retrieval or new ftp transfer. This is due to the time taken in retrieving images.

We need help coming up with ideas to promote our company?

I love being involved from the creative concept to the completion of a project and welcome the opportunity to help develop your ideas.

We have no budget for photography, but it is a ‘great opportunity’ for you to help us for free.

With the greatest respect, are you working for free or are the images to help promote you or for you to make money from? Photography is not free and requires expensive equipment, costly experience and a lot of time. If you need great photography then it is of value to you and no one should work for free and not be expected to either. Saying that, I am happy to support genuine charities and have given my time and support voluntarily.

I can take my own pictures, why do I need to hire a photographer?

If you can create professional images then you should take your own pictures. Remember though that if you are reliant on images for your business, which most businesses are, then you need to make the maximum impact. In the present economic climate you need to bring as much attention to your business and portray the best image you can, so hire a professional.

Do you take on assistants?

I use freelance assistants and am happy to take peoples details for future use.

If there are any questions that you have that I haven’t answered here, please don’t hesitate to contact me!